Returns & Exchanges
At Boathouse, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the original purchase date.
Review Policy
Ensure your items are in original condition, unworn, and with all tags attached to qualify for a full refund or exchange.
Initiate Return
Visit our online returns portal with your order number and email address to select the items you wish to return and print your shipping label.
Package and Ship
Securely pack your items in their original packaging if possible and drop off the parcel at any authorized shipping carrier location.
Receive Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing